Frequently Asked Questions

At Her Rooted Wellness, there are a few things that set my approach to healing apart:

I take a holistic, root-cause approach to wellness, emphasizing mind, body, and soul nourishment. I utilize a holistic, natural method focusing on nutrition, lifestyle, and targeted supplementation (if needed). I do not prescribe medication as 99% of the time I find it’s not necessary to achieve the results you want.

One of my driving missions is to create a safe and welcoming space where all women feel deeply understood and cared for. This goal influences all of the programs and services I create. This is why all of my initial consults are 90+ minutes long and I allow my clients to connect with me in a variety of ways as often as they need. I truly strive to create a one-of-a-kind experience where you feel seen, heard, and understood.

With 10+ years of experience in the health space and advanced education in functional medicine, hormones, and gut health, I offer evidence-based care that’s compassionate, empathetic, and tailored to your unique health journey.

Unfortunately, I only see clients in a health coaching capacity at this time. Although I am a Certified Nurse Practitioner (meaning I am licensed to order tests, diagnose medical conditions, prescribe medications, and manage medical conditions in the state of Florida), the services I currently perform at Her Rooted Wellness, whether in person, via email, by phone, or by video conferencing, are at all times restricted to providing general health coaching services. Remember, health coaching is not a replacement for medical care administered by a licensed medical professional. At all times my clients must agree to continue routine care with their primary care provider and/or specialist and only use the information provided in the coaching sessions for informational purposes.

Nope! There are no guarantees to coaching as your success ultimately depends on the amount of effort you make towards achieving optimal health and wellness which I am unable to control. However, I do guarantee that I will go above & beyond to support you in your wellness goals and do everything within my power to set you up for success. At the end of the day, your results will depend on the work you are doing between our sessions.

Root cause or functional medicine is a patient-centered approach to healthcare that seeks to uncover and address the fundamental reasons behind health problems. Instead of simply alleviating symptoms, practitioners of this approach investigate the intricate web of factors such as genetics, lifestyle, environment, and nutrition that contribute to a person’s well-being. By understanding and addressing the root causes of illness or dysfunction, functional medicine aims to promote long-term health and well-being.

This approach often involves personalized treatment plans that may include dietary and lifestyle changes, supplementation, stress management, and other interventions tailored to the individual’s unique needs and circumstances.

Hormone imbalances are NOT a root cause but rather a consequence of other deeper-rooted issues in the body. In our work together, we strive to understand what is driving the imbalance in your specific situation. This could be stealth infections, gut dysbiosis, nervous system dysregulation, imbalanced blood sugar, toxic chemicals in your environment, or many other factors. I do utilize functional lab testing to help with this process when the root cause may be unclear.

Instead of using the “pill for every ill” approach (i.e. using birth control or supplements like DIM to temporarily help with a specific symptom), we dig deep to find and correct the root cause.

Remember: your body is completely capable of healing and functioning how it’s designed to, we just need to figure out what’s getting in its way.

For testing packages: Once the functional lab test kit is completed and mailed back to the lab, I am not able to offer any refunds as I am unable to recoup the lab fees for testing. If you have ordered the lab kit but no longer wish to complete it and have not returned it to the lab, send an email with the test kit name to support@rupahealth.com asking for a cancellation. Upon receipt of the request, Rupa will check refund eligibility and follow-up with you.

For 1:1, group coaching, and other programs/offerings: No refunds will be issued. Your satisfaction with your program/product/service is VERY important to me (truly). Yet, because of the extensive time, effort, preparation, and care that goes into creating and/or providing my programs/products/services & program materials as well as the electronic nature of these offerings, I have a no refund policy. If you have a concern, please reach out to me at jenna@herrootedwellness.com so we can discuss other options.

I do not accept insurance. I understand using health insurance can make services more accessible in some situations but, unfortunately, the care insurance-based practitioners are able to provide is, in my opinion, subpar. Insurance dictates how long appointments can be, which tests can be ordered, and which support options are allowed- in other words, we work for the insurance company instead of the clients. Many clients are unhappy with the care (especially the short appointment times) they receive in these settings which is why they come looking for alternative options. I worked in the insurance model for many years and was never able to give my clients the care they deserve until opting out of insurance.

I DO accept HSA/FSA and also provide payment plans for many of my services to help make the investment more accessible for my clients. Please note, because there are many different HSA/FSA plans, I cannot guarantee reimbursement and do not provide super bills.